Originally Posted by
a193991
So they've made changes again to goldpassport.com, and made making a reservation more difficult.
Previously when I hit "Reservations" on the navigation area on the top of the site, I was prompted to enter the location and dates. Now... it directs me to my existing reservation.
I had to first enter the location under "Hotels & Resorts" and in a 2nd step enter the dates.
anyone else have this problem?
Yes. When logged in, clicking "Reservations" brings me not to Hyatt reservations, but to my own existing reservations. Just go back to the home page and start from there.