Originally Posted by
boston11
Is it just me, or is there something funny going on with buying LX-operated tickets through the website? I've been trying for the last day to purchase a ticket for LHR-ZRH-NRT. I can get to the final purchase page, but after hitting 'Purchase', I get
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We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K. at 0800 028 5003; elsewhere use the local phone number.
Reference your confirmation number:
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and there is no confirmation number. Yesterday when I tried to call in the purchase, I was quoted a Q fare that was 3 times the cost of the ticket online. Today when I called in, I was told that united.com can only sell me a ticket operated by UA or LH ?!
I had a number of issues booking LX flights in December for January travel. Errors, randomly dropped segments, etc. Eventually I got what I wanted for the fare I wanted (like other travel search engines said I could do), but they made an ordeal out of it.
Originally Posted by
LHR Wannabee
There also seems to be a discrepancy in pricing trips round-trip and multi-city and one-way. For multi-city, shouldn't the segments price out the same as one-way? (I am also getting the full fare option only for the multi city searches too and one time got only full fare economy options and discount first on another where the lowest Economy from EWR-FLL was mid $600 and First was mid $300.)
Has anyone else experienced this today or lately? It is driving me crazy since I want to book a trip and don't have confidence in what I am seeing.
Many of the cheap oneway or half RT fares have combinability restrictions. You may be able to find one way fares that you can book separately, but not with 3-4-5 of them on the same ticket.
Originally Posted by
Kacee
Yes by a factor of as much as 10 or 20x if you're using the calendar to search for fares and imposing restrictions such as limited number of stops.
Yea, I'm quite pleased with the speed Google has brought to a classically slow search problem. In the early days they suffered from accuracy/optimality issues, but now they match ITA quite well at 10x the speed.
Originally Posted by
Kacee
From my perspective, the only reasons to use united.com are (i) you need to search for a specific fare class, or (ii) you need to see fare bucket availability. And of course the second is currently irrelevant since it's not being displayed.
ITA Software handles specific fare classes, without the constant errors of UA.sux.
Originally Posted by
krazykanuck
It's also showing me this. Yum... I'm hungry for a meal of "1". Hope only one person is hungry
The meals thing is a common glitch, sometimes 1, sometimes 6.
Originally Posted by
televisor
I booked an LX (intra-europe) flight today, it took an hour to ticket. I then discovered that even booking via UA I'm getting the "light" fares
That's not unusual, light vs flexi vs whatever they call it is a function of fare class AFAIK. If you book deep discount, it's a light fare.
Originally Posted by
narvik
Sorry, I normally agree with you, but this is not true in my experience on the international routes that I have been flying. I normally see low buckets (T, S, W, Q) on UA even on direct one-way flights.
What routes? That's atypical here in Houston.