Originally Posted by
shuigao
Maybe it's not so much the "decline of SQ" as it is the "rise of the other airlines?"
Suites (hard product) have been one-upped by EY
J seat is no longer industry leading since many other airlines already have 1-2-1 (I tried AF's new J the other day and I prefer it to SQ cos of the 'reverse herringbone' layout)
Ground experience inferior to AF @ CDG and a host of other lounges / airports.
Originally Posted by
bgriff
I suspect a big part of the reason that AF and LH offer such elaborate F ground experiences at CDG and FRA is that the J and Y passenger experience at those airports ranges from frustrating to eighth-circle-of-hell. SIN by contrast is fairly pleasant for all passengers. So F passengers don't get to feel as special, but it's not like one particularly suffers having to make your own way through Changi, other than the occasional long-ish walk.
I think these are both very good points as part of an interesting (though, as SFO777 flagged, an admittedly "first world problems") discussion.