It certainly must be an overnight dry-cleaning, laundry and pressing service.
The prices for all these services are outrageous, yet I agree to pay if the service was available WHEN I need it, not during limited hours.
As for shower cap, my mother was appaled not to find one at our hotel in Vienna, I immediately thought that a great number of women over 50 must use them quite a bit.
Oh, I think I would also prefer a better lotion instead what they are giving even in nicer hotels...that watery stuff is just not cutting it