Seconded on iron and ironing board. SAS Radisson hotels have been doing a good job of putting these things in.

Information on how much things cost - like phonecalls etc. Half of the time, you can't even get someone at reception to tell you.

Decent city maps (not just a tiny bit of the centre) and a good tourist guide - not the usual 'where to buy furs and diamonds' cack you get. Quite a few Central European hotels I stay at have 'in your pocket' guides in the rooms - these are just the ticket.

Broadband internet access - wireless or fixed. In the room. This has now become a necessity for me.

Decent public transport information. I don't get cabs everywhere, it's a horrible waste (and takes longer, half the time).

An overnight pressing service, as said. And I mean over *night*. Most of them finish at 6 or 7pm - ha! I envy those who get back from meetings that early.

Aircon that *turns off*. It dehydrates you terribly, and the noise is a pain when you're trying to sleep.

A choice of pillows is a nice touch - some NH hotels do this, and it's excellent. Not something I'd insist on, but, like I say, it's a nice touch.

Enough wardrobe space and hangers for a week, minimum. The number of times I've turned up to hotels to find tiny wardrobes with 3 hangers in...

The rack rate on the back of the door, so you can feel smug at just how much of a discount you got through the internet

I've stayed in hotels with a car service that you can charge back to your room - this is incredibly useful, particularly in cities where you don't want to be carrying round a whole load of cash on you.

Availability of a decent newspaper. Not just USA-bloody-today. If there's an English-language one available, the Guardian Itnternational would be nice

Lights that switch off easily. Not a series of lamps that are all switched on when you walk in and take you 20 minutes to find all the off switches. And not some mammoth control panel that takes the same amount of time to figure out.

Business centres available on request. My line of work means I often need to do urgent work at unsociable hours.

The ability to leave your room (and hand in the key), but not yet check out. Helps to avoid the queues in the morning rush, and lets you charge items (lunch, dinner, business centre, cars, etc) to your account if you have a late departure.

That's all for now...