Originally Posted by stex

As far as my attempts to hear back from IB for booking the DONE5 ex-ZA, I just received an email response from them two weeks after my initial email contact. They apologized for the delay and asked whether I still wanted to go ahead and book the DONE5 with them. So, IB is not really reliable for booking xONEx products. I do plan to ask IB via email whether they have a direct phone number for xONEx bookings, perhaps that could expedite future bookings attempts with them.