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1K agent fell asleep on phone last night
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Mar 9, 2016, 10:10 am
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cerealmarketer
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
I had the same thing happen with a UA agent a couple years ago. Put me on hold but forgot to put it on mute, and heard the snores. I stayed on for about 20 minutes for the heck of it, and she woke up to complete things.
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