Excess Tier points rollover?
i have recently been upgraded to platinum, the flight sectors that I flew to upgrade my tier gave me 18750 tier points but I actually only needed just over 1000 TP to upgrade.
Platinum is showing in my account but it is telling me I need 150000 tier points by end of next Feb to renew - therefore the 17000 plus excess tier points have not rolled over.
Is this correct as this is a significant amount of Tier Points to lose or is this an IT glitch?