Originally Posted by BXIAN

So I am still not sure why AA would totally cancel our flight and refuse to allow us to fly home BCN-Madrid-PHL at an off peak time (November) unless we cough up 10,000 extra miles per ticket (which we are not willing to do ). We are traveling to BCN to take a cruise. I'm on the cruise critic roll call for our cruise. At least 3 others have reported difficulty rebooking their return trip to PHL after originally ticketing awards on the same non-stop return flight to PHL as us (which was cancelled). At least one of the individuals was never even notified of the cancellation by AA-my Cruise Critic post alerted them. We are not on a group tour-all of us booked our awards independently. One other person spent 5 hours on the phone with AA trying to get a flight home after the BCN-PHL non-stop was cancelled. Can AA appeal to a liaison at Iberia to open up 2 Saver seats (and how would I request this as a non-elite)? If not, should I complain to the Department of Transportation about the BCN-JFK_LGA_PHL routing? or do I risk having our business class seats on the BCN-PHL flights disappear if I complain. I have had schedule changes with other airlines. All except AA have been accommodating.