Originally Posted by
LVflier
I assumed AA has fixed this, but last week i flew into JFK direct from LAS, waiting on luggage, when they made an announcement on the next carousel that all the bags have been sorted, and please make your way to the baggage service counter to file a claim for delayed luggage.
What does a luggage delay on your LAS-JFK flight have to do with Miami luggage arrivals?
DOT data show some carriers are routinely better than others. The industry certainly hasn't achieved a reputation of high reliability. See page 30 in the latest DOT report. (Envoy, of course, is awful.)
https://www.transportation.gov/sites...uaryATCR_0.pdf