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Baggage / luggage delivery delay, accuracy, issues

Baggage / luggage delivery delay, accuracy, issues

Old Feb 21, 16, 7:30 am
  #1  
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Baggage / luggage delivery delay, accuracy, issues

I am fortunate that I have a choice in airlines usually flying discounted A class.
My choice usually is a combination of convenience and price.

Years ago i stopped flying AA thru MIA when i kept loosing luggage 1/2 the time i was routed thru MIA. I assumed AA has fixed this, but last week i flew into JFK direct from LAS, waiting on luggage, when they made an announcement on the next carousel that all the bags have been sorted, and please make your way to the baggage service counter to file a claim for delayed luggage. I'm sure it was over 30 people than had to fill out a claim.

IF anyone from AA reads this, When is AA ever going to fix the issues with MIA luggage out of MIA? That airport is hurting your reputation and affecting business.

(Sorry if someone has a thread started on this. it was hard for me to find the right search parameters to find an open thread on this subject.)

Last edited by JDiver; Feb 21, 16 at 12:48 pm Reason: Restore original confusing postbtitle
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Old Feb 21, 16, 7:36 am
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MIA luggage MIA?

Flew to/from MIA with bags 6 times in past three years. No issues with luggage on five times. The remaining time involved waiting 45 minutes for bags to come out.

Priority bags coming out first is hit/miss.
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Old Feb 21, 16, 7:42 am
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Originally Posted by LVflier View Post
I assumed AA has fixed this, but last week i flew into JFK direct from LAS, waiting on luggage, when they made an announcement on the next carousel that all the bags have been sorted, and please make your way to the baggage service counter to file a claim for delayed luggage.
What does a luggage delay on your LAS-JFK flight have to do with Miami luggage arrivals?

DOT data show some carriers are routinely better than others. The industry certainly hasn't achieved a reputation of high reliability. See page 30 in the latest DOT report. (Envoy, of course, is awful.)

https://www.transportation.gov/sites...uaryATCR_0.pdf

Last edited by 3Cforme; Feb 21, 16 at 7:52 am
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Old Feb 21, 16, 10:58 am
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Despite the millions of dollars invested into the new baggage handling system, it is prone to failure during periods of high volume. From what I understand, one of the main issues isn't the system itself, but rather TSA's inability (or unwillingness?) to staff enough baggage screeners for the amount of bags going through the system, which causes backups.

I can't believe it's already been a year since this happened: http://www.ibtimes.com/american-airl...-issue-1823612
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Old Feb 21, 16, 11:46 am
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Originally Posted by ThreeJulietTango View Post
From what I understand, one of the main issues isn't the system itself, but rather TSA's inability (or unwillingness?) to staff enough baggage screeners for the amount of bags going through the system, which causes backups.
I call BS on this. Alaska has a 20-minute guarantee that I've never seen them miss and they deal with TSA the same way as AA. AA simply put just has a terrible baggage system. Whether it is because of the personnel or the system or both, I don't know (my guess is more on the personnel side based on things I've seen), but to blame TSA is just a cop out.
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Old Feb 21, 16, 12:01 pm
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Originally Posted by 3Cforme View Post
What does a luggage delay on your LAS-JFK flight have to do with Miami luggage arrivals?...

Yea, I read the OP three times in case I was slow ( I am).

Totally confused.
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Old Sep 1, 16, 11:22 am
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40 minutes for bags to arrive

I waited 40 minutes staring at the carousel waiting for the checked bags from our flight to arrive. It took them 40 minutes for the first bag from that flight to show up....O'hare was the site of the crime against human dignity....
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Old Sep 1, 16, 11:24 am
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Originally Posted by nk15 View Post
I waited 40 minutes staring at the carousel waiting for the checked bags from our flight to arrive. It took them 40 minutes for the first bag from that flight to show up....O'hare was the site of the crime against human dignity....
So you're saying your flight arrived on the date on which it was scheduled - AND you got your bags? That's a pretty good day by LCC standards.
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Old Sep 1, 16, 11:29 am
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40 minutes is actually right within typical. Try MIA where it can be an hour. Luckily, I rarely ever have to check a bag.
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Old Sep 1, 16, 11:30 am
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Often fly into Miami and would view a forty minute wait for baggage as short. Happy to get that level of service anytime, anyplace.
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Old Sep 1, 16, 11:38 am
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Come hang out at JFK, where a typical wait will be an hour or so. And forget about priority tags, those will ensure your bag is in the back half of the group.
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Old Sep 1, 16, 11:42 am
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Try JFK. Once arrived early but still had to wait an hour for bags. Also this isn't really AA dependent. I'm assuming this is because of airport operations being tied up.
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Old Sep 1, 16, 11:44 am
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Originally Posted by danohio View Post
And forget about priority tags, those will ensure your bag is in the back half of the group.
I used to read this about MIA too, and figured it was just FTers being dramatic. Then I started regularly flying into MIA, and every single time the orange tags came out dead last.
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Old Sep 1, 16, 11:45 am
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So are you saying that this was an unusually good performance, lol...
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Old Sep 1, 16, 11:48 am
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Originally Posted by nightkhan View Post
I'm assuming this is because of airport operations being tied up.
At my local airport, we joke that there is only one baggage handler across all the airlines and he hand walks every bag from the planes - and will only start the belt once all the bags from that plane are in the building. God forbid multiple flights arrive at once.
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