FlyerTalk Forums - View Single Post - UA initiates Account Security Update (Security Q&A authentication added 2016)
Old Feb 16, 2016, 7:40 am
  #179  
emcampbe
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Join Date: Oct 2006
Location: SFO/SJC
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Originally Posted by stimpy
The (stupid) reason for the questions is that if you ever forget your password and ask them to reset it, you will probably be required to answer those questions. And as some of us will not know the answers because they have no meaning to us, we will have go through a big PITA to get our account access back. And that exercise will consume a fair bit of labor on UA's side too.
Or possibly if you login from a computer/device you haven't logged in from before.
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