Originally Posted by
orbitmic
+1. I doubt your complaint will get much attention. Fitting cabin luggage on a full flight often amounts to playing it by ear and coats are certainly not a priority item for overhead bins. They tried to improve on your method, realised that they could not, went back to your original plan, case closed.
And that would be fine. My issue is with how I was spoken too and that it included inappropriate physical contact, not with their actions (though, IMHO, cabin crew should be trained to inform passengers if possible before/while items are moved - especially when we are talking about purses and coats - not rollaboards).