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Thread: BA31 Cancelled 24 January
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Old Jan 31, 2016, 7:18 pm
  #29  
philthegreek
 
Join Date: Dec 2014
Location: Southampton, UK
Programs: BAEC GFL, GGL, Hilton Diamond, EuroBonus Gold for Life, SPG Plat Elite
Posts: 217
Originally Posted by Swiss Tony
Be prepared for them to claim exceptional circumstance, in which case you fire up the Money Claim Online tool.

Or I guess the other option is to go to the airport anyway - as has been reported here, ticket agents at the airport have a lot more flexibility than their call centre colleagues.
Just to conclude on this thread. EC261 claim accepted by BA and €600 will be transferred to my bank account. Doesn't really help the work day lost but covers my inconvenience.
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