Originally Posted by
mrsp1030
As we are newer to the Hyatt program being loyal Marriott Platinum members for years, we are curious as to the Hyatt family rate plan. Do we call the Hyatt hotel directly or the customer service number. Also, does anyone know if these rates can be used at the AI in Mexico and Jamaica? Thank you all in advance. We are a family of 5 and finding accommodations gets very tricky.
Call the CS number.
I'm not sure if all properties participate or not. Haven't heard if the AI properties participate or not.