FlyerTalk Forums - View Single Post - Incorrect Charge After Using Cert
View Single Post
Old Jan 27, 2016 | 3:36 pm
  #1  
channa
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Incorrect Charge After Using Cert

Bought a ticket for $228.10 - $200 e-cert and was quoted $28.10 add collect. Ticket was issued, and receipt showed $28.10 charged to credit card.

Since this is United, I actually check the charge posting, since I don't trust their post-merger IT, and sure enough the charge posted to my card slightly higher.

Not a huge amount, but in aggregate, they could be making quite a few bucks with this "tens of pennies" approach if they're ripping off others as well.

This same thing happened for 2 pax on 2 separate records. Both had the same incorrect posting.


RECEIPT:
VIXXXXXXXXXXXXXXXX on Saturday, January 23, 2016. $28.10 USD per ticket for an additional total of $28.10 USD was collected.

CC POSTING:
01/23/2016 01/25/2016 Sale UNITED $29.03


Credit card is in USD, ticket was bought from united.com's USA site in USD, so it's not an exchange issue.


Anyhow watch your charges...
channa is offline