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Thread: Seat Guarantee
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Old Jan 25, 2016 | 10:11 pm
  #28  
QRC3288
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15 Years on Site
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 8,245
Originally Posted by JeCCo
The best way to find out for sure is to just call CX reservations and ask to use your seat guarantee on the lowest class permissible.
yea, emphasize this.

definitely call reservations not MPC as the final authority. Some MPC agents are great and can often be correct. But other MPC agents are a disaster and dispense totally wrong info frequently. And often you're none the wiser especially if it's an issue you're not too familiar with.

HK reservations, on the other hand, has their stuff straight when it comes to quoting fares and availability.
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