Jeff, you're more than welcome for the apology, even though I can in no way speak for ATA.

ATASucks.com is interesting. The gent who registered the domain is from Naperville, IL, and he did so in March of 2000. It would be interesting to see what his beef with us is.

If you'd like to contact Mr. Fawcett, his email address is [email protected] or phone (317) 247-4803.

One thing I've been struck by, and something everyone on this board should remember, is that the airline business is one of the most integrative out there. So many things can go wrong and everything always seems to be "the airline's" fault. It's really tough to have a perfect day. However, that shouldn't keep y'all from complementing those of us who try to keep things sane. Your feedback really does mean a lot.

Again, I'm sorry for your unfortunate run-in with ATA. I hope traveling becomes enjoyable again -- sooner than later.

joe