Originally Posted by
alphaod
I think CX is usually pretty good about this kind of stuff, but something I learned from experience... if an agent tells you the gate or transit counter (for your rescheduled flight on another airline) is really far away and you need to walk very fast, insist on a buggy even if you're going to have to pay for it. I've missed two rescheduled connections due to this. Ended up overnighting in a hotel on CX's dime.
thanks! let's say I book a good connection time of about 2 hours between the flights, and somehow the departing flight is delayed and results in me missing the connection. Will CX be still helpful in this case if its booked on two separate CX tickets?