Originally Posted by
arollins
CC does not have a counter or date on their site to indicate this. You can always call, or, count 18 months from last earn/use activity date. Typically most programs have anywhere from 12-24 months life span, CC is 18 months I believe.
They do send emails warning that points are about to expire. However, if you are like me, these often end up unseen in your spam folder.
I was not happy when I discovered that my points were gone just a week after the cutoff and found the email when I checked my spam folder.
Fortunately, to CC's credit it is not 100% irrevocable. I sent a nicely worded email to CC and they did reinstate my points. I was quite happy they did but I am sure it is on a case by case basis.