FlyerTalk Forums - View Single Post - Introducing United Exclusive Assistance "United Signature Service" [Q&A-Experiences]
Old Jan 20, 2016 | 2:32 pm
  #10  
EWRMAN
All eyes on you!
10 Years on Site
 
Join Date: Jun 2013
Posts: 588
Originally Posted by milepig
I clicked through to the information page from which you can click through to see the many options for services - everything from checkin assistantance, to rental cars, hotels, lounge access, etc.

But, when you click through to "Book" and you're offered a form that wants to know nothing beyond your flight, the date, class of service and how many are in your group. From there the next step is to "request quote". But, you haven't told them what services you want a quote for!

It would be useful to have some idea of the range of prices before you get to the quote stage.
http://united.globalairportconcierge...x.php/services

Departure service

Your United Exclusive Assistance concierge will:

Meet you curbside or at a designated point of arrival
Monitor your flight
Assist with priority check-in
Expedite security screening through the Premier Access® lane (where available).
Arrange United Club access (an additional charge may apply)
Guide you to your departure gate
Coordinate special requests
Help you rebook or reschedule travel if your flight is delayed or canceled
Provide language assistance (if requested at the time of booking)
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