FlyerTalk Forums - View Single Post - Help for getting refund

Jan 20, 2016 | 3:03 am

#2

duvin

Join Date: Nov 2005

Programs: SK Gold, BA Silver, TP Silver

Posts: 920

Quote:

Originally Posted by sylviaztliao

Hi,
I've ticket from Frankfurt (12/31/2015) to Taipei with T class, and go to manchester from Taipei (01/31/2016) with H class. Due to personal reason, I cannot make the manchester trip, so I need to get refund. So, I go to the official website, and they said I already took the first part of my journey, I have to make phone call. And I made a phone call to local office, they told me that T class cannot be refund so I can't have refund for the trip I am not going. But according the website, (http://www.turkishairlines.com/en-in...-classes-rules) both T and H class are refundable, does anyone know why they say T class is un-refundable?

Thanks in advance

The only T-fare I could find FRA-TPE is THN3XPB and it has this:

Results from ExpertFlyer.com

Code:

Fare Routing Search:
Departing FRA on 12/31/15 for TPE
Fare basis code THN3XPB
Flying TK
Routing via Eastern Hemisphere

Rule Category                           Rule Text


                                        
PENALTIES                                  
                                           CANCELLATIONS
                                           
                                             TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  IN THE EVENT OF NO SHOW - WHEN REFUND IS
                                                  REQUESTED AFTER DEPARTURE OF THE ORIGINALLY
                                                  SCHEDULED FLIGHT-
                                                  NOT PERMITTED EVEN FOR MEDICAL REASON
                                                  FOR NON REFUNDABLE TICKETS THE -YR- SURCHARGE
                                                  WILL NOT BE REFUNDED.
                                           
                                           BEFORE DEPARTURE
                                               TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/REFUND.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  NOT PERMITTED EVEN FOR MEDICAL REASON
                                                  FOR NON REFUNDABLE TICKETS THE -YR- SURCHARGE
                                                  WILL NOT BE REFUNDED.
                                                  -
                                                   -
                                                   WHEN FARES ARE COMBINED THE MOST RESTRICTIVE
                                                   CONDITIONS APPLY
                                                   -
                                           
                                           AFTER DEPARTURE
                                               TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/REFUND.
                                                 NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
                                                  NOT PERMITTED EVEN FOR MEDICAL REASON
                                                  FOR NON REFUNDABLE TICKETS THE -YR- SURCHARGE
                                                  WILL NOT BE REFUNDED.
                                                  -
                                                   -
                                                   WHEN FARES ARE COMBINED THE MOST RESTRICTIVE
                                                   CONDITIONS APPLY
                                                   -

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