Hi,
I've ticket from Frankfurt (12/31/2015) to Taipei with T class, and go to manchester from Taipei (01/31/2016) with H class. Due to personal reason, I cannot make the manchester trip, so I need to get refund. So, I go to the official website, and they said I already took the first part of my journey, I have to make phone call. And I made a phone call to local office, they told me that T class cannot be refund so I can't have refund for the trip I am not going. But according the website, (http://www.turkishairlines.com/en-in...-classes-rules) both T and H class are refundable, does anyone know why they say T class is un-refundable?

Thanks in advance