One thing most tourist & traveller's donot know, is the fact that 70% of the review on TA are bought either by the agencies which are directly link to the hotel & restaurant.
These form of fake review's is rampart on most review's communities. the agency usually paid few individual from different part of the globe to post positive review in favor of their services. This are known as paid review's. And because they are paid review's the administrator/moderator of such review site[s] have little or no control over them.However, they are quick to decline any negative review's against such companies.
*My suggestion is to always compare each of these review's based on from other review site's by extending your research upto 10th,11th,12th pages of google search engine. Probably, most geniue review(s) will be within the 11th,12th ..pages of google for same reason - that most agencies can go as far as hiring seo and reputation management to push such negative review's down to the last pages of google. So, in term's of review be patient to get to the last pages before dealing with such company.
Thanks
Chuck
Thanks