Originally Posted by
modularmayhem
Im travelling with a friend in Y (im in C) and i wanted to use some of my miles at the airport to upgrade her. There are currently no seats available online for upgrade, but expertflyer shows that the flight isnt full.
When i called EK to ask was this possible to do at airport i was told that it was not possible, i could only use miles to upgrade myself at the airport because we are on seperate bookings.
Anyone ever done this?
It's definitely possible to do. Ask at the airport (or the lounge). You can also space-available upgrade her on board as you are Gold, using your miles. You must bring your physical card to do so.
Do note that expertflyer only shows what EK is reporting to the global reservations systems - there may be a lot of waitlisted/staff travel for that flight which could take up all the additional seats.