Originally Posted by
RandomBaritone
Folks, remember, just because you see an issue, it doesn't mean everyone sees the same issue.
So what? The point of this thread is to post experiences. The fact that yours is different is no reason to put down previous posters.
Originally Posted by
RandomBaritone
I think we have to realize that the site must be meeting its financial and usability goals, or it would in fact have been abandoned.
UA has made innumerable poor business decisions over the years. Just because they've stuck to this one doesn't say anything about whether the new site is customer-acceptable.
I absolutely detest the new site but am forced to use it because there's no other way to access reservations and account info, check for R space, etc.