FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Jan 13, 2016 | 8:46 am
  #1218  
RandomBaritone
 
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Originally Posted by goodeats21
New one for me now. None of the stupid tiles on the front page are "clickable" to me on Firefox. ie click the MileagePlus box and nothing expands anymore. Same with my trips, flight status, etc.

Works with IE.

I am tired of submitting feedback on this POS.
I'm using Firefox 43.0.4 and the homepage works fine.

Folks, remember, just because you see an issue, it doesn't mean everyone sees the same issue.

Originally Posted by ctownflyer
More errors than any other site I use. It's unreal.

Who's going to start the campaign to bring back the previous UA.com? Or at least maintain support for it at ual.com like they did for a period of time.
While it's never fun to hear you're an outlier, I think we have to realize that the site must be meeting its financial and usability goals, or it would in fact have been abandoned. I personally like the new site, though I've encountered my share of bugs when trying to construct moderately complex itineraries.

But again, any individual user can think a site is garbage -- but if users broadly speaking prefer it, and overall revenue is meeting or exceeding goals, there's no reason for UA to roll back the clock.
RandomBaritone is offline