Originally Posted by
cxcat
I changed the ticket via telephone a few months ago - usual confirmation of booking/eticket sent to my email soon after, no massive delays that I was aware of.
BA was definitely aware of the booking as it showed up on my BA phone app and also on their screen at check-in.
I don't know how the link between booking reference number and e-ticket number works, but I guess that the booking reference was not updated to tie with the revised e-ticket number after your change...
Originally Posted by
cxcat
At least the promised 10k miles as compensation! They never mentioned any compensation despite me asking quite directly! Apart from "keep all receipts and we will TRY to reimburse you."
What exactly happened with your case?
Mine is nothing compared to yours
At least I flew on time both sectors.... Simply service related issues...