FlyerTalk Forums - View Single Post - Refund for illness?
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Old Jan 5, 2016 | 4:55 pm
  #2  
davetravels
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They don't even do that for us top level frequent flyers. They will occasionally waive the penalty that's deducted from the balance of the value of the ticket when you want to reuse it. You could humbly ask for that. I think that's about the best you're likely to get.

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