Is anyone able to re-link their GP and mLife accounts right now? The link seems to expire on Jan 1st. When I try to relink from the
www.hyatt.com/mlife the "optin" url has "partner_token=undefined" in it (yes, I'm signed in). If I go to
https://www.mlife.com/pages/preferred_partners.html and click the "unlock" it takes me to a Hyatt page (where the url has a proper "partner_token"), but when I click "Opt-in", I get an error that says:
An unexpected error has occurred while attempting to process your request. Please try again later. For assistance, please contact Hyatt Gold Passport Customer Service at 1-800-30-HYATT or your nearest Worldwide Reservation Center.
I called Hyatt GP - the agent said she could manually link it. She put me on hold for about 10 minutes and said it was done, but mLife still shows as Pearl.
I remember this being pretty wonky last year too - I tried 3 different browsers before I finally got it to work. When it worked, the new mLife status was reflected immediately.
Is this broken for anyone else? Anyone have any ideas to get it to work?