Originally Posted by
Hecta
My fiancé got the Citi AAdvantage Platinum card back in November and met the spending requirement in December. Her statement closing date was 12/22/15 and the online Citi statement shows that she is owed 54,000 miles to her AA account. Yet, as of 12/30/15, still no miles. After her statement closed during the previous month, on 11/22/15, the earned miles (just 151 miles), posted correctly on 11/23/15.
Why is it taking so long during this second month with the large bonus miles? Is anyone else seeing a delay in their credit card-earned miles posting?
In doing some work on the thread, I noticed you've had no reply yet.
Citi claims, if I recall correctly, it may take a certain number of days (is it sixty?) for the incentive bonus miles to post. Whatever the time line is, I'd write Citi using their online contact e-form (available from our account online) if those miles have not posted within the stated time line.