Originally Posted by
ok2uselane
My reservation got stuck on only letting me see the "accept changes" screen. Every time I pressed "continue," it just refreshed back to the same page. I had to call in to resolve this. Now, I tried to purchase additional miles and it errors out! Ugh!
that's always happening when you have upgrade instruments waitlisted, esle it is very rare.
Originally Posted by
eng3
Just booked PHL-ORD-LAX and LAX-DEN-PHL
Applied RPU to both during booking (only one cleared)
Checking my account after, it used up 5 RPUs.
Anyone see this issue before?
Called in, waited 30min on hold only to be told that MP is very busy but they have started working the issue so I dont need to stay on the line and can just check later. Mid-call, I saw one of my RPU's get returned but then disappear so they tried something but the only thing they managed to do was cause me to lose my seat assignments on my upgraded flights. Still waiting
Also, for some reason when paying, it would not give me the option to use an ECT
ouch. They had some severe website issues between last night and this morning, but 5 RPUs taken is insane.