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Thread: Watch out for driver initiated cancellation fees.
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Old Jan 2, 2016 | 7:28 am
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Miami305
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Originally Posted by CMK10
Happened to me yesterday. I was staying at a hotel by LHR and ordered a car to take me to LHR. The driver got close, within 2 minutes and set himself to "Driver Approaching". He then cancelled it after a few minutes. I complained to Uber who gave me a credit. I tried with three other drivers and they cancelled before getting close so I guess no one wanted the fare
Driver's do not have the option to set "Driver Approaching." That is GPS based and is automatically prompted in the Uber system.

The driver does have to manually indicate that they are at your pickup address.
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