FlyerTalk Forums - View Single Post - FHR Experience Las Vegas Hotels only (2015 - 2019)
Old Dec 31, 2015 | 1:49 pm
  #306  
eluis
 
Join Date: Sep 2006
Location: LAX
Programs: UA Gold, AA Life Gold, Hyatt Dmd, SPG Plat, Hilton Gold
Posts: 13
Delano with FHR - deceptive

I just stayed at Delano now that they are back under FHR. Offer included breakfast for two ($60 credit) and $100 Resort Credit. We ate breakfast at the cafe and my wife enjoyed a spa treatment. I was surprised at checkout that they wouldn't cover the spa treatment...the fine print under the '*' for the Resort Credit listed the named dining venues allowed and they claimed those were the only charges covered under 'Resort credit". I argued it was a 'Resort Credit' and not a 'Food and Beverage Credit' but they would only cover the resort fee as a consideration. I would have sworn they told me spa charges would be fine at check-in. In any case, beware of the fine print and deceptive description.
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