FHR Experience Las Vegas Hotels only (2015 - 2019)

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Old Feb 21, 20, 2:52 am   -   Wikipost
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This thread is a continuation of a discussion which started HERE
Current (2020) thread is HERE

FHR properties in other cities are discussed HERE

FHR is the American Express Fine Hotels and Resorts benefit program available with Centurion and Platinum charge cards.

Receive these complimentary benefits with each FINE HOTELS & RESORTS booking:
  • Noon check-In, when available
    • Room Upgrade upon arrival, when available*
      • Daily breakfast for two people
        • Guaranteed 4pm late checkout. Additional special benefit unique to each property, such as a $100 food and beverage credit or a massage for two people**

USA cardholder may book online at: americanexpress.com/fhr or call Platinum Travel Service at 1-800-525-3355. Cardholders from other countries can use the same website to see participating properties, but cannot view prices or book. In some countries FHR properties can be booked through the general American Express Travel site.

ARIA Sky Suites
Upgrades: typically to a better view
Breakfast: room service, buffet or cafe, $30 per person, per day
$100 Spa: covers spa treatments (no longer includes salon)
$5.60 resort wifi fee taken off per day

Bellagio
Upgrades: one level typical; sometimes Junior Suite (really just a corner room with a little more space)
Breakfast: 2 X $30 credits per day; Cafe Bellagio, The Buffet, Palio, Cafe Gelato or Pool Cafe
$100 Property Credit - Dining: The Buffet, Cafe Bellagio, FIX, Harvest, LAGO, Lily Bar, Jasmine, Michael Mina or Petossian Bar. Spa or Salon services - no merchandise.

Four Seasons
Upgrades: typically one level
Breakfast: room service or Verandah - $60 a day
$100 Spa: Expensive services doesn't get you far.

Mandarin Oriental
Upgrades: occasional
Breakfast: room service or MOzen, enough to cover std breakfast ($30 per person) but they will charge for excess
$100 Spa: can be used treatments but also just about covers two day passes to the very cool spa
Wifi: $5.00 plus tax of the resort fee is refunded

Palazzo
Upgrades: Strip View
Breakfast: $65 total/day at Grand Lux Cafe (any time) or Room Service
$100 Spa: Not valid for express service, specials, or spa passes (changing to $100 Property credit for all booking starting 2020)

Skylofts at MGM Grand
Upgrades: rare
Breakfast: in room or at The Mansion; no apparent cap
$100 Spa:


Wynn - April 2016
Upgrades: Usually to higher floor if you book resort room and to the next room category in the tower if available if you booked a Tower Suite.
Breakfast: $60 ($30 per person) at any restaurant that serves breakfast including the buffet. Also covers in-room breakfast.
Note:Resort fees are no longer waived for Tower Suites customersWynn
The Buffet - 8-11
Tableau - 7-11:30
Terrace Point Cafe - 6-11
In Room - 5-11

Encore
Lobby Bar and Cafe - 6-11
Jardin - 7-11:30
In Room - 5-11
$100 Spa: Can be used at Wynn or Encore Spa, or either resort's Salon.
$18.99/device/day internet charge removed from bill
If selecting the basic internet charge (May 2017), $5/day is deducted from the resort fee.

Delano - Aug 2019
FHR amenity is $100 spa credit, excludes salon services (e.g. haircut), merchandise, and products.
Spa adds a 20% service fee on all services.
Daily $60 ($30 x 2 people) credits only for Della's (open 6am-2pm)
Room service specifically excluded.
Resort Fee: $41.95 plus tax, minus a $5 wifi credit (about $40 total)

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Old Jan 13, 20, 10:28 am
  #1231  
Formerly known as cedricgerald
 
Join Date: Mar 2010
Posts: 2,467
Originally Posted by CGRA View Post
Bellagio question :

FHR for Bellagio suite and above offer round trip airport transfer with their in house limo (used it couple of times)

Booked 3 nights at the Bellagio for a "Bellagio suite" under the black Friday sales

I'd like to cancel the last night of the black friday sales and book this last night with FHR to take advantage of the round's trip limo transfer (and probably the lounge check in and maybe access for the entire stay). Won't use the late check out and probably not the SPA credit

Do you believe that it'll work ? (means no change of room, round's trip airport transfer granted with an airport pick up 3 days prior FHR stay, lounge check in, lounge access)
Can we have FHR breakfast on arrival day ? (very early departure so no breakfast )

FYI :
- I'll book the exact same room for both reservations. (not expecting an FHR upgrade)
- I prefer to book the last night with FHR as the first night is extremelty expensive so I save a lot with Black Friday
- The lounge check is proably what I value more (the lounge access during stay is nice but not that important)

Thank you very much all for your help
To reply to my own post:
- Yes to all questions.
- One FHR Breakfast could be used at anytime during the entire stay. (Including the non FHR night)
- round’trip limo transfer granted (driver was late and pretend he was at the baggage claim... stupid liar)
- the limo driver nor the bellman told me where to check in so I want to the chairman lounge and it went well.
- strip view = spa tower.
- got upgraded to fountain view (=main tower) only because my spa tower room had an issue (took them 10 mns to find me a room on a Friday night)
- after my FHR booking, the rate went down, FHR was not able to adjust the rate so they had to cancel and rebook (with a refund and new deposit which lead to foreign transaction fees)
- FHR was not able to rebook a strip view room so booked a non view. Emailed the hotel to stay in the same room and they asked for an extra usd 75 to stay in the same strip view room and I agree.
- Vip and chairman lounge access granted. ( almost zero food, no alcohol (beside a bottle of wine) and sodas / water.
- used the spa credit for a manicure and the charge was removed.
- earyl check in / late check out not used.
- had to change my keys between the two bookings (they tried but were not able to issue a key who will work the entire stay)


Service and rooms and facilities are much better at the Wynn but will probably come back to bellagio for the location
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Old Jan 13, 20, 10:48 am
  #1232  
mia
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Location: Miami & London
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Discussion continues here:

FHR Experience Las Vegas Hotels only

Please contact me by PM if the Wikipost in this thread is sufficiently current that it should be copied to the new thread.
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