FlyerTalk Forums - View Single Post - Question about using miles to upgrade

Dec 31, 2015 | 10:27 am

#13

nonesuch flyer

Join Date: Dec 2009

Programs: BA Gold; AA Lfe Time PLT ; Marriott Titanium, LFT GLD

Posts: 1,276

Ranking basis for SWU based upgrades

Quote:

Originally Posted by supermintyfresh

if you're EXP, there's no difference using a SWU versus miles + copay (UPG vs VIP) in terms of priority -- the time of request is the one that really matters.

This has always been my understanding... however I had a long discussion on ranking of SWU upgrade requests with the senior agent at AA Premium Check-in at LHR T3 a few days back. He insisted that if two EXPs were trying to upgrade using SWUs there priority was based on total accumulated lifetime miles on AA, not on date of request. He looked up my record and noted I had 2.5 million and concluded that my SWU would clear for the one remaining F seat on the 777W LHR LAX leaving that day. It did.

Has AA changed its practice on ranking SWU upgrades?

Reply