I am Platinum member with Jet and have recently booked a ticket and undertook travel with Jetairways on BOM-RGN Sector via BKK. Since Jet doesn't travel to RGN, they booked me on Bangkok Airways (their interline partner) for BKK-RGN-BKK sector. All the sectors were originally booked on a single Jet Pnr, while even the BKK Airways had generated their own pnr for all the sectors.

Now while coming back to Mumbai, my RGN-BKK flight was delayed due to which Jet flew without me and Bangkok Airways arranged a seat for me on their own BKK-BOM flight (PG-733) by delaying it over 1 hour on 29/12/15 (Quite nice of them). Now I need clarity on following two things:

1. My luggage was not transferred to my flight at BKK and hence I am without my luggage in Mumbai. Although I have filed a claim at airport with Bangkok Airways; can I still make Jet a party to the issue and ask them to follow up with PG, since my original booking is with them.

2. I was categorically told by Jet that since the BKK-RGN-BKK sector is not codeshared, they wont give me miles for this sector. But, can I claim Jpmiles for my travel on BKK-BOM sector which was eventually undertaken on a PG flight with no codesahre marking on my Boarding Pass?

Can Jet deny me any assistance and excuse themselves, by claiming that I traveled on PG Pnr with PG itself.

Since Jet customer care is not known to be too friendly, I need comments from people here so that I am well prepared before talking to them.