I can't access them at all either. I've tried calling, tweeting, nobody gives a crap.
I've been able to generate the temporary password from the "Forgot your password" link, it sends the temp password. When I try it I get sent to a 2nd page that asks me to put in my new password. When I do, I get sent to yet another page that asks for the temp password, plus my new password. This is the point it gets stuck at. I never get in. Nobody can tell me anything.
I have a feeling that they migrated to a new server and lost some of the accounts. Any IT people out there? What do you think it is?
I will say this - this has really changed my overall perception of this company.