Originally Posted by
SQ421
On hold to HGP now and there's some message about stay balances not being updated until the week of 28th December 2015.
This is quite frustrating, especially given the time of the year where some of us will be doing a few stays to get over the requal threshold.
EXACTLY! Bad time of year to mess things up! Not much time to correct any issues. Too much unnecessary frustration for us and the agents. MAJOR FAIL!
ERQ