The Hyatt website issues are massive right now. I am looking for availability in NYC. When you check off points options and also click the box for AAA, Promotional Award / Free Night comes up at most available NYC hotel including the Park Hyatt. Now put aside that none of these hotels are category 1-4, the bigger issue is that when you click on rate rules, it shows the AAA rate terms making it appear as if this is a AAA promotion for a free night. I'm terrible with technology (and have no idea how to insert an image) otherwise I'd attach the snapshot. Not sure this is directly related to the HP issues because you can view this without logging into your account.