Originally Posted by
DealDetective
Do you have a Chase branch nearby? If so, I would bring them a copy of your folio and the denial letter and ask them to fax it to the appropriate department. That's what it took for me to finally get my points.
It is not worth the effort.
I have to audit my account, call Chase, got rejected, call Chase to escalate, got rejected in writing, go to branch in person in order to
possibly receive my bonus points?
I would be better off using Citi Prestige for triple points on hotels.