Sep 3, 2013, 8:25 am
Last edit by: muji
This version of the Hyatt card (with its 2 free nights offer) has been discontinued as of June 29, 2017.
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card? When will I receive the sign up bonus?
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
There is a new version.
See this thread:
https://www.flyertalk.com/forum/hyat...ed-2018-a.html
__________________________________________________ ___________________________
What are the benefits of the card?
- 3 points/dollar spent at Hyatt
- 2 points per dollar spent at restaurants, airfare, car rental
- 1 point for all other charges
- No foreign exchange fee
- Annually, on renewal, one free night at up to a category 4 hotel and is valid for 12 months
Typically a day or two after the close of the billing cycle in which you reach spend threshold.
When do the signup points from this card offer expire?If you have no activity on your Hyatt account for 24 months your points will expire.
Can I apply for this card and earn the bonus after doing so previously?See the wiki and related discussion in Applying for Chase Credit Cards, 2017 onward.
It's a Chase Card. Does that mean that if I have more than 5 new open lines of credit in 24 months, I will be automatically denied? This card is not currently under the 5 cards in 24 months Chase application restriction.
It looks like the Hyatt website will let me use my anniversary category 1-4 cert for any property, including those above category 4. Is this for real?No. Even if the system accepts your attempted reservation, the property will not honor the cert at check-in. Accept the fact that your cat 4 cert is just that.
Can I use my anniversary category 1-4 cert at a higher-category property with a cash co-pay? By paying the difference in points? By asking nicely?No. No. No.
Can I use my annual free night cert for a suite or Club-level room, possibly with a cash or point copay?Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused points or annual free-night certificate?No. Unused points already in your Hyatt account as well as the annual free-night award remain available in your Hyatt account regardless of the status of your Chase card.
Questions related to the (now expired) 2 Free Night card offer:
When do the signup bonus free-night awards for this card expire?
The awards expire one year from the date of deposit (typically the date on which the required spend is met, which may fall in the middle of a billing cycle). All stays must be completed by the expiration date.
When I view my free-night awards, why is the button to start the redemption/booking process missing?You no longer need to go through the My Awards page to book a free-night cert. Simply start the booking process as if requesting an award stay using points.
When I try to book a multiple-night award stay, why does the Hyatt website show availability for points redemptions but not for Free Night Awards?You will need to redeem the free-night certs one at a time in separate single-night reservations if you want to do it online. For example, if you want to book the Park Hyatt Sydney for December 14-16, you will book the night of the 14th to 15th as one stay, and then repeat the process for the night of the 15th to 16th. Otherwise, call Hyatt to make the booking.
If I can't use my free-night award by the expiration date, can I exchange it for points or get the expiration extended?According to the FT Hyatt GP Concierge, as of January 22, 2016, there are 2 options for compensation for the initial (all-category) Free Night Awards: These policies will reportedly remain in effect after the March 1, 2017 transition from Hyatt Gold Passport to the new World of Hyatt program.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Can I use the sign-up free night cert for a suite or Club-level room, possibly with a cash or point copay?- Platinum guests: Hyatt offers 10,000 points per Award if the Member has had 5 eligible stays or 15 eligible nights in the previous 12 months. The 10,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
- Diamond guests: Hyatt offers 20,000 points per Award if the Member has achieved Diamond status by achieving 25 stays or 50 nights or completing a trial tier offer within the last 12 months. The 20,000 points per award exchange can only be done after the award night has expired. (This is the opposite of the old rule, which required the award to be unexpired.) Members have up to 90 days beyond the expiration of the unused award night to exchange for points.
Anniversary Awards valid in Category 1-4 hotels are not eligible for extension. (This is the opposite of the old rule, which allowed a one-time 30-day extension.)
Officially, no. But there's no harm in contacting an individual property directly to see what they're willing to do.
If I close my card account, do I lose any unused free-night certificates?No. Unused free-night awards remain available in your Hyatt account regardless of the status of your Chase card.
The Hyatt Rewards Card from Chase (WIKI)
Nov 28, 2020, 12:53 pm
#4516
Join Date: Dec 2018
Posts: 825
Anniversary night
My anniversary was early November but I still have yet to receive my anniversary night on the legacy card. Is anyone else experiencing this issue as the anniversary night previously was deposited by the middle of the month but they technically have until the last day of the anniversary month per the terms and conditions.
Nov 28, 2020, 2:53 pm
#4517
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,134
LAX
Nov 28, 2020, 7:27 pm
#4518
Join Date: Dec 2018
Posts: 825
I always kick the tires on igh but the lack of appealing properties stateside and redemption rates always make me decide to keep on rocking the trio of cfu, csr and cf which then allows me to optimize rewards when I'm not working a signup bonus and xfer to hyatt.
Dec 28, 2020, 2:26 pm
#4519
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Based on this response and your post above and in the other threads, I will hold on to the card as it transitions to the WOH Card, wait for the $4K night to post and, because of anniversary dates, will likely also be billed about the same time for my annual renewal and receive that card's annual Cat 1-4 before I cancel and wait for things to clear and then consider if and when I want to apply and get a decent SUB offer..
David
David
While I would have preferred to have kept the Hyatt Rewards Card and been allowed to decide for myself when and if I wanted to transition, I was truly put off (pissed, disgusted) by Chase and Hyatt's decision to automatically transfer us to the WOH Card.
So be it. I've made my decision and gave the customer service agents a clear and expressive piece of my mind and why I cancelled a credit card held since January 2011.
David
Dec 29, 2020, 7:52 am
#4520
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
Dec 29, 2020, 8:22 am
#4521
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Dec 29, 2020, 5:06 pm
#4522
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,134
LAX
Dec 30, 2020, 2:26 pm
#4523
Join Date: Feb 2003
Location: New York, NY, USA
Programs: SPG GL, AA GL
Posts: 2,591
How do I book free nights certs earned from credit card? I used to be able to book 1 night at a time on Hyatt website.
Now I went to My Account / My Awards / Explore hotel. Pick my cat 4 hotel / choose "use points or awards for free nights". but it only allows me to book with points not cert.
Now I went to My Account / My Awards / Explore hotel. Pick my cat 4 hotel / choose "use points or awards for free nights". but it only allows me to book with points not cert.
Apr 12, 2023, 3:33 pm
#4524
Join Date: Apr 2023
Location: US
Posts: 22
Typically, the Anniversary Night benefit is deposited into your account around the middle of your anniversary month. However, it sometimes may extend until the last day of the month.
Apr 12, 2023, 3:54 pm
#4525
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
How do I book free nights certs earned from credit card? I used to be able to book 1 night at a time on Hyatt website.
Now I went to My Account / My Awards / Explore hotel. Pick my cat 4 hotel / choose "use points or awards for free nights". but it only allows me to book with points not cert.
Now I went to My Account / My Awards / Explore hotel. Pick my cat 4 hotel / choose "use points or awards for free nights". but it only allows me to book with points not cert.
Apr 12, 2023, 4:18 pm
#4526
Join Date: Feb 2003
Location: On strike
Posts: 8,135
This hasn’t been true for over a year. FNCs now hit around 8 weeks after the anniversary.
Apr 12, 2023, 4:26 pm
#4527
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,919
As noted in the wiki, please see this thread for discussion of the current WoH credit card: WoH Credit card! [Launched 2018] (Chase)