Join Date: May 2001
Location: Alexandria, Va. USA
Programs: AA Executive Platinum, DL Silver, UA Gold, *A Gold, OW Emerald
Posts: 1,492
FA confusion between vegan and vegetarian concerning buy on board food
Last month on a flight from SJO to EWR I inquired to purchase a snack. I was in the first row of economy. The menu pages had been torn from my in-flight magazine. I told the FA that I needed something vegan. She handed me a menu. She said i could have anything marked with a "V". However the symbol "V" indicates vegetarian, i told her. She told me vegan and vegetarian are the same.
I then asked to purchase a pack of the trail mix. She told me it had already sold out.
Since I was her third customer I find this hard to believe.
Last edited by Orion; Dec 6, 2015 at 12:26 pm
Reason: Typo