Originally Posted by Mr. Strong

Quote:





Originally Posted by tng11


Wow the horse is being beaten dead on this one (and being run over repeatedly.)

I think everyone can agree that CX F is a solid product....

But if you remove personal considerations aside, there are definitely piece by piece elements that different airlines do better. For instance, it's hard to dispute LH excels at their ground service or that JL has amazing catering ex-HND/NRT. Every F product I've tried has had its high and weak points - I have yet to find the one who does everything perfectly on a consistent basis.




I agree.

I just find it ironic that I've experienced a marked decline in CX F as well as CX J that for me coincided with the launch of the #lifewelltravelled marketing campaign. I have had great and awful CX experiences this year. There are times - especially as a DM - where I feel it's Cathay Fantastic. Alas, in the past year there have been too many times where I feel its more Cathay Pathetic. I still fly enough to retain DM status but I've shifted some business to other carriers.