Originally Posted by
Guava
Clearly, the bells and whistles worth something since that's why the ME3 are doing so well. If only CX does the basics well, then I can agree with you. Except even that is not always the case. It can start by doing the basic homework well, for instance, making sure toothbrushes are available in all its bathrooms, I don't think that's too much to ask. If you must know, many other airlines master the basics better than CX and have moved on to more delicate details like one who offers the highly exclusive La Prairie line of products in its F bathrooms.
That was sort of my point. CX First regulars really don't want or need the "bling" of the ME3. Survey after survey that CPA has done has shown this. We want quiet, calm, refined services on a wide as possible route network. I don't need CX to offer me La Prairie in the bathroom - a) because I have it in my vanity case already b) because I prefer SKII.