Originally Posted by
zer0k1
I applied for an RBC card and was "conditionally approved" - I called in to have it processed and they said based on credit bureau information they have to decline my application. They said that online apps "are a different department" and they don't know why it would have said conditionally approved as opposed to pending.... I asked if there is any reconsideration option and they said no.
As if things couldn't get any worse, they pulled my credit twice under 2 different names (because if it were the same name the bureau would have merged them)
I have filed a dispute claim with transunion but they are very slow and difficult to deal with. Has anyone had experience with this?
Had the same problem with Chase Marriott Visa. The credit bureau wouldn't do anything and advised me to contact Chase Bank. I even took the complaint to Chase Bank Ombudsman and they said I entered the incorrect info on the online application and they had to do another pull when I called in. They refused to remove it.