FlyerTalk Forums - View Single Post - Have you noticed a decrease in service on E90s after the 1:50 change??
Old Dec 1, 2015 | 7:00 am
  #18  
superangrypenguin
Suspended
 
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
So I had the opportunity of having a passionate discussion about this 1:50 change with a few FTers

It wasn't clear to me until it was said to me.

When it was 1:40 on the E90, it was 1 in J, 2 in Y. When it become 1:50, it really become 1 in J, then 2 in Y after the meals/drinks are served up front. (so loss of the J FA during Y service)

So what did the 1:50 accomplish? Easy, the FA that was in J was axed.

So the SOP from what I can tell on a E90 is this.

1 in J, serves food/drinks, then goes to Y, finished BOB and then goes back to J.

From the time the FA is done serving in J and goes to Y, that entire time the SD/J FA is non existent. One notices this not only on a PLH but on a rapidair route.

The change is very obvious. From my Rapidair E90 routes to my PLH routes YYZ YEG, this change is huge.

I talked to Ben Smith about this a few months ago, he's adamant they can get to LH service levels and he believes that people will get better service despite the change.

Really?

Last edited by superangrypenguin; Dec 1, 2015 at 7:08 am
superangrypenguin is offline