FlyerTalk Forums - View Single Post - Recent Mindpearl contact, anyone?
View Single Post
Old Nov 30, 2015 | 10:30 pm
  #91  
cphurley
40 Nights
40 Countries Visited
2M
20 Years on Site
 
Join Date: Apr 2003
Location: ORD
Programs: AA ExPlat (2MM), Marriott LT Titanium
Posts: 295
Originally Posted by cphurley
So now I've called the BA JNB office twice and supplied my credit card information and was assured, both yesterday and today, that payment would be processed. I've seen nothing come through on my card and now the weekend is here and my reservation is likely to be canceled as it will break the 96hr hold mark.

Disappointed with BA JNB right now...
Update: I had to run through the online tool again and get a new PNR, as expected the previous one expired. When I asked about it this morning with BA JNB they said they didn't have the CVV for my credit card (not sure why, I certainly provided it).

Anyway, I told the agent about my previous issues and said I wanted him to process the payment while I was on the phone, rather than just taking my CC info and then telling me it will get processed in 24hrs. It looks like it was successful, I see the charge on my credit card. I don't believe the reservation is ticketed quite yet but the payment is clearly processed.
cphurley is offline