FlyerTalk Forums - View Single Post - Functionality issues/questions with "New" (Fall 2015) United.com
Old Nov 21, 2015 | 10:47 am
  #1009  
Artpen100
All eyes on you!
10 Years on Site
 
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,279
Originally Posted by milesmilesmiles
Tying to work with existing reservation to view "change seat", "redeem upgrade", and similar functions. About 3/4 of time get the message below. Just consistency inconsistent

"We’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support in the U.S. and Canada at 1-800-396-1751; the U.K., phone 0800 028 5003; elsewhere use the local phone number".
I find that the view seat and redeem upgrade tabs work off and on, but the change flight tab does not work for any flights booked in the last month or so, probably for any booked on the new sight. I am also seeing flashes of what looks to be new versions of these pages before it reverts to the current page. I have a hunch this is part of migrating the rest of the new website over, and some day we will click view reservation and it will all be different. Hope it works.
Artpen100 is offline