FlyerTalk Forums - View Single Post - Delta Comfort for flights on/after May 16, 2016
Old Nov 20, 2015, 5:25 pm
  #1118  
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Originally Posted by pauly_long
This. When I flew UA, all seats forward of the exit row were E+, vs. the paltry 3-4 rows in Delta's fleet. If DL are committed to add additional rows of C+ as part of this exercise, then I think it's a good thing.
Indeed.

In fact, while Jeff Smisek originally intended to completely eliminate E+ whoen CO took over UA, he and his team soon discovered that E+ was a very useful tool that contributed positively to the bottom line.

And I think they took the correct approach, namely to creare E+ sections large enough so they could accommodate their elites (without resorting to this upgrade-style system) with enough left-over inventory that could be reliably upsold to kettles.

So they have enough inventory to keep elites happy and enough to provide a reliable source of upsell revenue.

Last edited by TWA Fan 1; Nov 20, 2015 at 5:40 pm
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